Find a Retailer FAQ About LHC

FAQ

What fabrics are used in our designs?

Our styles are made from a fabric called Venezia Interlock. It’s a silky jersey material that is extremely soft to the touch, comfortable to wear, and wonderfully breathable. The Venezia Interlock is made of 90% nylon and 10% spandex. Some styles have a chiffon overlay. The chiffon is a 100% polyester fabric with beautiful feel and drape.

Where are our dresses made?

Our styles are made in the USA by skilled seamstresses.

How long does it take for my order to be sewn and shipped?

Single orders take 7-10 business days to be completed, with another 3-5 days to ship. You should recieve your order within 10-15 business days of placing your order. For bridal party orders or bulk orders please allow 4-6 weeks for your order to be completed and shipped.

How far in advance should I order my dress?

For bridal party orders we suggest ordering 2-3 months prior to the wedding date. If you are ordering inside of that time frame please see our policy for rush orders.

I’m ordering for a bridal party. Should all dresses be ordered at the same time or individually?

We recommend ordering for a bridal party all at once. This will ensure all dresses are ordered on time and fabrics will match perfectly. If styles of the same color are ordered too far apart they might be cut from different rolls of fabric. This can cause the dresses to vary in shade. If you must order dresses individually we recommend asking your bridesmaids to order within a 1 week time period.

Are rush orders available?

Yes. Rush orders are available for an additional charge. Please expect a 25% increase to the retail price for rush orders. Rush orders will be com- pleted within 4 business days for single orders and 2-3 weeks for bridal party orders. To place a rush order, please email orders@lhccouture.com.

Can I find LHC Couture styles in any retail stores?

Yes. Please see our list of certified retailers to find one near you.

I’m not sure about which color I like, can I order a swatch card?

Yes. Swatch cards are available for purchase. The cost per card is $2.00 including shipping. Swatch cards have a 2”x 2” piece of each of our 15 colors.

How long does shipping take?

Please expect 3-4 business days for your shipped order to arrive. Orders will ship via USPS Priority mail or FedEx Ground.

I like to shop around for the best price. How do I know where to find the best price for LHC Couture styles?

The only certified LHC Couture retailers are listed on our “Find a Retailer” page. The only online store selling LHC Couture is this one. Any other webs- ite claiming to sell our styles is not a certified reatiler and will not have the same quality as our dresses.

What is your return policy?

We accept returns within 15 days of receiving your order. To initiate a return please email returns@lhccouture.com with your order details, and reason for the return. If there was an error on our part we will send you a return shipping label. If there was no error then you must cover the return shipping charges.

Can I machine wash my dress?

We recommend dry cleaning your LHC Couture style. However, if you would like to wash it at home please be sure to wash on delicate and hang to dry.


For more information please send your questions to info@lhccouture.com